Analytics for performing arts centers
See your whole venue from one vantage point.
Cupola brings ticketing, fundraising, finance and operations into one view, built the way your organization works and refreshed as often as you need it.
Windows
A window for every part of the house.
Eight windows, one for each line of business, each made of panes. Every team gets the view it needs, all drawing from the same numbers, and leadership gets the view from the top.
Marketing & Ticketing
Daily sales · Pacing & return engagements · Inventory · Audience (RFM) · County & ZIP · Genre trends · Campaigns
Development
Contributed revenue & fiscal-year pacing · Campaigns & appeals · Donor prospects from ticket buyers · Retention
Sponsorship
Pipeline & renewals · Benefits & fulfillment · Activation reporting
Operations
Front of house & house planning · Arrivals & scans · Call center · Food & beverage · Parking · Facilities
Education
Enrollment & classes · Attendance · Tuition & scholarships · School programs
Technology
Help desk status · Data refresh health · Integrations
Finance
Budget with placeholders · Revenue by department · Settlements
People
Org chart · Staffing & hours · Volunteers, valued at your state's rate
Daily sales
Nothing in trouble hides below the fold.
A short recap, then today forward. Any show selling behind similar shows is pinned to the top, months out or tomorrow, with the reason it was flagged. You decide what counts as trouble.
County & ZIP
Know exactly where your audience lives.
County isn't a field in most ticketing systems, and county lines change. Cupola derives it from every buyer's ZIP code, then maps it from your neighborhood out to the nation.
Return engagements
This visit, against every visit before it.
Lay a returning title's sales over its past runs, lined up by days before opening, and see in seconds whether it's ahead, behind, or slowing down.
Audience
Find your next subscriber in the buyers you already have.
Every household scored on how recently and how often it buys, grouped into segments with a suggested next step. Segment-level only: no customer names in the views.
Your way
Same windows. Arranged the way your venue works.
No two venues run alike, so Cupola isn't a fixed template. Rename what your teams call things, hide what you don't use, add panes only your market needs, and make it look like yours.
Rename, hide and reorder
Call Sponsorship "Partners." Turn off Web traffic if another team owns it. Put the windows your leadership checks first at the top.
Panes only your market needs
A desert venue gets a heat plan that suggests opening doors early on 105° nights. A winter-visitor town sees who's in from out of state and who leaves in April.
Your rules, your schedule
Set when the numbers refresh, what "behind pace" means, and value volunteer hours at your state's published rate, updated every April.
Your look, on every screen
Bring your brand colors and type. On a phone, each person pins the few panes they check every morning.
Sales today (renamed) · Winter visitors (custom)
Pipeline · Fulfillment
Front of house · Heat plan (custom) · Parking
Hidden for now
How it fits
Your stack, your rules, your schedule.
Uses what you have
Any source with an API or a data export: ticketing, CRM, fundraising, finance, phones, surveys.
As fresh as you need
Refreshes on your schedule: a few times a day by default, closer to live where it matters.
Your definitions
You set what "behind pace" or "at risk" means, and every flag shows why it fired.
Desk and phone
Every window works on a desktop and on a phone, and installs like an app.
Security
Your data stays yours.
Ready to see your own numbers?
Start with the live demo, then let's walk through what Cupola would look like for your venue.